On October 26th I received an email stating that my account was verified and updated and I was good to go.

So, I sent them all of the information to be verified and withdraw before I made a deposit because I won't deposit if I can't withdraw. DOZENS of complaints about being denied cashouts for legitimate reason, and being called out on their BS. If you don't believe me, look up ALLLLLLL the disputes they have all over askgamblers, latestcasinobonuses, and a handful of other sites. They lost multiple customers over this, so I'm glad the $180 void was worth it. I hit the max cashout allowed on the bonus, and you can bet your butt there is NO way they will pay out unless they ABSOLUTELY have to. So why was I targeted and he wasn't? Oh, well that's simple. Seeing as they decided to exercise that right on MY winnings, but my friend that used the same code received his, and we both played the same bonuses as they were given to us. The fact that they 'reserve the right' and don't flat out say 'bonuses will be voided' really sheds some light as well. This is incredibly predatory and absolute BS.

On EVERY other site, they post the T&C's of the bonus BEFORE you take it. When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings.' Now this was never displayed ANYWHERE on ANY of their bonuses that they offer about having to have deposits in between bonuses. Why? Because apparently I broke: 'Terms and Conditions: '19. Then after the process of getting verified, and waiting for my cashout, all while being congratulated by their support staff along the way, it was voided by management. I won $180 in a free spin promotion that was given to me.

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